Frequently Asked Questions

What is freeze drying?

Freeze drying is like “suspended animation” for food. Freeze drying (technically known as lyophilisation or cryodesiccation), is a dehydration process typically used to preserve a perishable material or make the material more convenient for transport.

Freeze drying works by freezing the material and then reducing the surrounding pressure to allow the frozen water in the material to sublimate directly from the solid phase to the gas phase.

The critical control elements in the process are the equation of vacuum pressure, suction pressure, temperature and time. Our patented Australian technology allows us to set and measure these critical control points to produce our world class products. You can then easily see inferior processes through their end product. The raw material integrity factors such as look, size, shape, colour, taste, texture, nutrition and natural state are compromised by poor equipment, over use of heat and the inclusion of additives, especially refined sugars.

We add absolutely nothing to our products – no sugar, no fats, no additives, chemicals or preservatives.

Are SunLife snacks gluten free?

Yes! All of our products are naturally free from gluten and our in house production process ensures that there is no cross contamination.

How do you ensure maximum flavour and nutrition?

This is the really exciting part!

Our unique low temperature and slow freeze drying process ensures that the cellular structure of the fruit is maintained. Treating the raw material using this technology in a very gentle manner means that the natural flavour, nutrition and fibre is maintained.

In fact, the fibre content is increased in proportion! This is because the fibre is contained in the body of the fruit and not lost by our subtle extraction of the water content.

What does No Preservatives, No Additives and No Chemicals mean?

From Wikipedia, the free encyclopedia:

Nothing is a pronoun denoting the absence of anything. Nothing is a pronoun associated with nothingness. Nothingness is the state of being nothing, the state of nonexistence of anything, or the property of having nothing.

In the case of our unique freeze drying production process, No means No, Nil, Zilch, Nada and many other Nothings! Click here for more info from TheTrustedTrolley.

Why is there no oil or fat?

We don’t need to add anything to our unique process. Freeze drying means that we can take a pure fruit and keep it perfect, just with the water gently extracted!

Do you add sugar?

No! We don’t add anything at all. The products may be naturally sweet just as nature intended!

Why do other companies use oils and additives?

Because they are not 100% pure, nor freeze dried! Lots of competitor products claim to be all natural but have to add oils to “cook” the raw materials and other additives to preserve their product.

Do you offer free shipping?

Yes, within Australia we offer free shipping using the Australia Post system. There is also an option for express post should you require it. A number of international shipping options are also available.

Are you an Australian company?

Yep! 100% Australian owned and we only use 100% Australian produce freeze dried on 100% Australian produced technology.

You could call us True Blue Aussie!